We have been hit with more snow than usual this winter. 4 inches dropped one day, then almost 8 inches 2 days later. Needless to say, the streets were bad, and many accidents ensued.
Being in the service industry, we are sometimes a “necessity” for other people to do business. If computers, internet, email, websites are down, it makes it difficult for others to get their work done.
If it is too dangerous to drive, then we will not open our stores. Instead of going out and driving the dark streets early in the morning, we take our que from the people who hav already decided the roads are too dangerous.
Each store follows their local school district. If it is too dangerous for parents, teachers, and students, then it is too dangerous for our employees as well.
Hopefully this sheds some light on when and how we decide to be closed. Hopefully this reduces the number of irate phone messages we find the day after inclimate weather closes one of our stores.
We know you need your computers, laptops, printers and servers we are repairing back. We will do our best to fix them as soon as possible when we re-open. (as we always do).
Try to understand that the safety of our employees is important as well. Without them, there wouldn’t be anyone to fix your computers, laptops, printers and servers.